Got Questions? We’ve Got Answers!
Welcome to our Common Questions page. Here we have provided you with some of the most common questions we receive about the NightKey system. If you require a more in depth explanation feel free to contact us at any time, someone will get back to you.
NightKey and it’s parent companies are engaged in providing our identity verification system (NightKey) to businesses in the hospitality industry. Primarily Nightclubs, Bars, Pubs, Restaurants and Casinos. Recently NightKey has been asked to expand its customer base and move toward larger commercial based clients like concert halls, stadiums and movie theaters.
The initial first time enrollment takes approximately 10-15 seconds. Once you have already been enrolled in NightKey, all you need to gain entry is your fingerPIN. For an already enrolled patron access with FingerPIN takes about 3-4 seconds.
Your fingerprint is NEVER retained. NightKey® reads your finger in real time to extract your FingerPIN® only. Your FingerPIN® is a unique 300 byte number that identifies you to NightKey®, it cannot be reversed engineered into a fingerprint..
NightKey® does NOT distribute any of your details to third parties that have nothing to do with your direct entry to a NightKey® venue. Only limited data is provided to the venue, unless you have opted to be included in their mailing list.
Yes, absolutely. However once removed you must re-enroll to enter the Venue. If you have been banned from the venue you registered, or if you have been identified as a person using false ID, your details will not be removed until your ban is over. Banning is normally lifted after 1 – 12 months, but may last indefinitely based on the venue’s discretion. You may remove yourself by using the Manage My Details page..
For your own protection and of others, we can’t say where your information is being stored. In the same fashion a bank or Government office will not be able to disclose the location of peoples personal and confidential information. However, as we are in strict compliance with privacy laws, rest assured your information is in a secure Data Center off location from where it was given (i.e. at the venue). NightKey uses the same Data Center security platform as any bank or government office, keeping your personal information safe and secure is our first priority..
will it show up when I register with NightKey?
NO. NightKey® is NOT a law enforcement agency and has no desire to be one. Even if we were, It would not be possible as we do not store peoples fingerprints. All we have is your unique FingerPIN®. You unique FingerPIN® is only identifiable through the NightKey® terminal at the venue you enrolled at to grant you fast entry. Rest assured your personal information is safe and secure from any person, agency or government office. In order for law enforcement to obtain your personal information they must file a written request with NightKey® and follow strict criteria in accordance with law. Your right to Privacy is always protected with NightKey®.
One More Question?
NightKey staff is always available to answer any additional questions you may have about NightKey and it’s polices. You may send us and e-mail or fill out the question form on our contact page and someone will get back to you with an answer as soon as possible. Feel free to contact us any time day or night.
